Help Center
Find answers to common questions about using Our Social
Account
Register, login, settings
Posts
Create, share, delete
Friends
Add, remove, block
Privacy
Data & security
Getting Started
How do I create an account?
Click "Create New Account" on the login page. Fill in your username, email, name, date of birth, country, gender, and password. Complete the security check and click Register. You can log in immediately after.
What devices can I use Our Social on?
Our Social works on any device with a web browser — smartphones, basic button phones (Java phones), tablets, and desktop computers. It is designed to load fast even on slow connections.
Do I need to install anything?
No. Our Social is entirely web-based. Simply open your browser and go to the site. No app download or JavaScript is required.
Account & Settings
How do I change my password?
Go to Settings (from the menu) and look for the "Change Password" section. Enter your current password and then your new password twice. Click Save to confirm.
How do I update my profile picture?
Go to your settings and upload profile/cover pictures under the edit sections. Supported formats are JPG, PNG, and GIF.
How do I delete my account?
Go to Settings and scroll to the bottom to find the "Delete Account" option. This action is permanent and will remove all your posts, messages, and data. You will need to confirm with your password.
Posts & Content
How do I create a post?
On the home feed, you will see a text box at the top. Type your message, optionally attach an image, and click "Post." Your post will appear in your friends' feeds.
Can I share images?
Yes. When creating a post, you can attach one image (JPG, PNG, or GIF). The image will be displayed with your post.
How do I delete a post or comment?
Open the options menu on the top right of your post and click "Delete". Only the author can delete their own posts and comments.
Safety & Reporting
How do I report a post or user?
Click the options menu on the post or visit a user's profile and click "Report." Select a reason and submit. Our moderation team will review it.
If you encounter abusive content or feel unsafe, use the Report feature immediately. Serious violations are handled as a priority.
Still Need Help?
If you could not find an answer above, you can reach the Our Social team by visiting our Contact Page and sending a message. We typically respond within 24–48 hours.
Our Social
